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Forum Discussion
chaitu
Apr 05, 2017Follower
NETGEAR Genie is not connecting to router
When i was trying to connect netgear genie to the netgear router its displaying the error " login failed.the router response timed out " i am unable to connect to the parental controls and the bypas...
ElaineM
Apr 05, 2017NETGEAR Employee Retired
Welcome to the community, chaitu
What's the exact model number of the NETGEAR router?
What NETGEAR Genie are you using? Is it the app from the phone or the PC?
Can you provide a screenshot?