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Forum Discussion
chaitu
Apr 05, 2017Follower
NETGEAR Genie is not connecting to router
When i was trying to connect netgear genie to the netgear router its displaying the error " login failed.the router response timed out " i am unable to connect to the parental controls and the bypas...
Toan
Apr 14, 2017Aspirant
I'm using the latest version of Netgear Genie (v2.4.38) connecting to my NightHawk R8000 router and have the same problem.
The older Genie version works fine on my Mac, PC, and iOS device but now all three are not operational after the upgrade.
Clicking on Parental Control box in the center also gives me the "You don't appear to be connected to the Internet" error even though I'm typing this message on the same machine.