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Forum Discussion
NETGEAR Genie is not connecting to router
When i was trying to connect netgear genie to the netgear router its displaying the error " login failed.the router response timed out " i am unable to connect to the parental controls and the bypas...
I'm having same problem. I have the NETGEAR AC1750 Smart Wi-Fi Router. I know the internet works because I've plugged directly into my laptop. But once in the router, I can connect to my wifi but have no internet. How do I fix this problem.
if more than oner person is suffering the same it suggests the routers are fine?
does anyone from Netgear monitor this, I am really peeved that there is no real support for users to resolve issues with supposed functions of these items. The fact the Parential control is not accessible is a joke.
Hi all,
We are currently investigating the issue. We will provide an update once available.
Regards,
Dexter
Community Team
