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Forum Discussion

maz1991's avatar
maz1991
Aspirant
Dec 19, 2016

Netgear Genie is not showing connected devices.

I have a Nighthawk X4 R7500v2 router with firmware V1.0.3.4.  When using the Netgear Genie Network Map from my iPad I only see the iPad as connected.  However when using the Genie from my laptop I se...
Genie
maz1991's avatar
maz1991
Aspirant
Dec 26, 2016
Yes the issue is still happening.

App version. 2.4.38
Yes I have removed app and reinstalled on both my ipad and iphone.
Happens on ipad and iphone6.
Yes Im logged into app prior to viewing.

Thanks
Mark
DexterJB's avatar
DexterJB
NETGEAR Moderator
Dec 27, 2016

Hi maz1991,

 

Let me check on this.

 

Regards,

 

Dexter

Community Team