NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
porxee
Aug 27, 2015Follower
netgear genie keeps locking me out and parental controls dont work, at all
i have a netgear D6100, i installed netgear genie specifically for the parental controls, however they never worked. i had another crack at getting the live parental controls working tonight, no suc...
DexterJB
Sep 04, 2015NETGEAR Moderator
Hi porxee,
I recommend doing a firmware reflash.
You can find the latest firmware using the link below:
http://downloadcenter.netgear.com/en/product/D6100#searchResults
You can refer to the link below for the instructions:
http://kb.netgear.com/app/answers/detail/a_id/23960
Regards,
Dexter
Community Team