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Forum Discussion
netgear genie not compatible with windows 10?
HI, i see many discussions here about the problems with Netgear Genie app and windows 10. I have a newly purchased Netgear R6220. I installed the Genie app onto my windows 8 laptop, and it was work...
Look at the range rating on yours then check out r7000 range rating. If range is a problem you should consider a different router. Try installing genie using administrator, I installed genie last week on a Win 10 PRo 64 and it worked fine.
My r7000 is working fine as a router in my fairly small one-bedroom apt, but maybe that is not surprising. However, I also cannot get the current version of Genie to run on a new Windows 10 machine. The older version, which I finally found a workable link to by scouring the forums, displays in a TINY window, almost unreadable. I would say the font is no bigger than 2 pt, maybe 3. Why write an app to behave this way? And nope, not changing my screen resolution, which already is at 175%, just so I can see Genie. So there are two Genie fixes needed. Get it to run reliably on WIndows 10, and do something to make sure it stays readable as people upgrade to higher and higher screen resolutions.
Tnx.
strange mine installed and worked fine, to be clear your win 10 was not an upgrade rather a full install
I have a new laptop 64 bit windows 10. Cannot get Netgear Genie to run. I cannot connect my netgear R6400 wifi to connect to my laptop. I was told at BestBuy that the r6400 was compatible to Win 10 but it is not listed on the box. Do I return it?
Don't. Just delete Netgear from your contacts. They have refused to fix this long known problem. I have as of yet never received a fix for this.
Mine is a brand new Windows 10 computer and genie does not work at all
And again, hoiw long before they fix this...it's been several months now...do your job IT Netgear Genie techs. !
As of January 30, I still cannot get Genie to run on my computer. I have the latest Windows 10. I have tried all of the "fixes". None of them fixes the problem. All was well until the latest Genie update came out and subsequent Windows 10 updates. Tried installing ealier versions of Genie, same thing. I have the Netgear 7000.
Recent Windows 10 updates do seem to have messed up a few things, such as my ability to see (but not to access) network devices in Explorer, but wrecking Netgear Genie isn't among them.
That still works fine here.
I report this simply to help your troubleshooting.
