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Forum Discussion

susanmott's avatar
susanmott
Follower
Dec 09, 2015

netgear genie not compatible with windows 10?

HI, i see many discussions here about the problems with Netgear Genie app and windows 10.  I have a newly purchased Netgear R6220.  I installed the Genie app onto my windows 8 laptop, and it was work...
Genie
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Dec 10, 2015
susanmott wrote:

HI, i see many discussions here about the problems with Netgear Genie app and windows 10.

 

 

Only because people turn up with problems. The many many people who, like me, don't have problems with Windows 10 and Genie see no reason to boast about it.

 

Version 2.4.20 works fine here in Windows 10.

 

 

 

 

 

  • GeoFrancis's avatar
    GeoFrancis
    Aspirant
    Dec 19, 2015

    Could you please tell me where you found 2.4.20 to download ?  Thanks.

      • originalhank's avatar
        originalhank
        Initiate
        Dec 22, 2015

        brand new ASUS laptop came with WIN10.  Netgear Genie starts loading. then a NETGEAR Genie dialouge box pops up.

        "NETGEAR Genie has stopped working" 

        "A problem caused the programto stopworking correctly. Windows will close the program and notify you if a solution is available." 

        Close Program action box

         

        send fix info