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Forum Discussion
netgear genie not compatible with windows 10?
HI, i see many discussions here about the problems with Netgear Genie app and windows 10. I have a newly purchased Netgear R6220. I installed the Genie app onto my windows 8 laptop, and it was work...
I use a Netgear 14 modem/router. Windows 10 advised me after the installation that it was not compabitible with Netgear Genie. Isn't it Netgear's responsibility to make sure that Netgear Genie is compatible with Windows 10 and not the other way round, and when does it propose doing something about it?
Skiv wrote:Isn't it Netgear's responsibility to make sure that Netgear Genie is compatible with Windows 10 and not the other way round, and when does it propose doing something about it?
The Netgear genie is compatible with Windows 10. Just read the messages here.
If you have a problem, then you need to dig a bit deeper and look for reasons. If you can say more about the problems that you see, then maybe someone can help.
What happens when you run the genie?
The fact that Windows 10 complains does not mean much. It is not infallible.
Skiv wrote:when does [Netgear] propose doing something about it?
Not much that Netgear can do without information. Complaining that "it doesn't work" is not much for it to go on given the experience of those who have no problems.