NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
susanmott
Dec 09, 2015Follower
netgear genie not compatible with windows 10?
HI, i see many discussions here about the problems with Netgear Genie app and windows 10. I have a newly purchased Netgear R6220. I installed the Genie app onto my windows 8 laptop, and it was work...
Pauliee
Jan 30, 2016Tutor
As of January 30, I still cannot get Genie to run on my computer. I have the latest Windows 10. I have tried all of the "fixes". None of them fixes the problem. All was well until the latest Genie update came out and subsequent Windows 10 updates. Tried installing ealier versions of Genie, same thing. I have the Netgear 7000.
michaelkenward
Jan 30, 2016Guru - Experienced User
Recent Windows 10 updates do seem to have messed up a few things, such as my ability to see (but not to access) network devices in Explorer, but wrecking Netgear Genie isn't among them.
That still works fine here.
I report this simply to help your troubleshooting.