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Forum Discussion
susanmott
Dec 09, 2015Follower
netgear genie not compatible with windows 10?
HI, i see many discussions here about the problems with Netgear Genie app and windows 10. I have a newly purchased Netgear R6220. I installed the Genie app onto my windows 8 laptop, and it was work...
Retired_Member
Dec 15, 2015
Skiv wrote:Isn't it Netgear's responsibility to make sure that Netgear Genie is compatible with Windows 10 and not the other way round, and when does it propose doing something about it?
Works fine on my Win 10 pro 64 I formatted drive and performed a NEW install of OS.
Tested on r8000,R7000 & R6300v2
So tell us about your install
ec1955
Mar 07, 2016Aspirant
I had Genie on my laptop which had Win 7 - I upgraded to Win 10 now I cannot reinstall Genie because I get a message that tells me that Genie is not supported on Win 10 - This is NETGEARS problem as to informing users about such issues and hopefully giving us a fix.
When I treid to give Netgear my requested serial # it said it wasn't valid!!!!
They can't even get that right!!!!!!!!!!!!!
- michaelkenwardMar 07, 2016Guru - Experienced User
Are you interested in getting Netgear Genie to work in Windows 10? Or did you just come here for a moan?
If the former, then read the rest of this discussion and you will find a temporary fix for the problems that Netgear found it hard to pin down.
- PaulieeMar 07, 2016Tutor
Netgear has had plenty of time to fix this. Even with the "temporary" fix, I am left with a tiny display on my screen which is almost unreadable.
- michaelkenwardMar 07, 2016Guru - Experienced User
Pauliee wrote:Netgear has had plenty of time to fix this.
It took months for Netgear to pin down the problem. And that was not long ago. A month or so?
Any new version of an operating system always throws up problems. Microsoft has done all sorts of things "under the bonnet" that may not be obvious to other code writers.
It may be frustrating, but rather than have a heart attack I'd rather keep my cool and wait for developments. After all, I have other ways of controlling my various bits of Netgear hardware.
Sadly, Netgear isn't the only one hit by the screen issue. Too many software writers have failed to keep up with the insanely high resolutions that some users new have on their monitors. I'm still waiting for Nuance to get to grips with dual monitors.