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Forum Discussion
netgear genie not compatible with windows 10?
HI, i see many discussions here about the problems with Netgear Genie app and windows 10. I have a newly purchased Netgear R6220. I installed the Genie app onto my windows 8 laptop, and it was work...
strange mine installed and worked fine, to be clear your win 10 was not an upgrade rather a full install
Mine is a brand new Windows 10 computer and genie does not work at all
And again, hoiw long before they fix this...it's been several months now...do your job IT Netgear Genie techs. !
Indeed, months since it came up, but more like weeks since Netgear reported that it knew what was going wrong. The delay may hint at the complexity of the problem.
It can't help that the bug does not hit everyone. I have just installed the latest version of the standalone Genie (2.4.18.0) on a brand new 64-bit PC and it works just fine.
Thanks makes no sense. I have a brand new Dell Desktop computer. I had it for a month then set it up with Dell support. Genie would not work from the start. Why would it work for you, but not for so many of us? I did not upgrade I put it on a brand new computer too. You mentioned in an earlier post that YOU used a work around because you are computer savvy.
We should not have to use a work around. If you figured out how to make Genie work, Netgear should be able to do the same and make it work for all of us!
Windows 10 has been out for months. The problem started with people as soon as Win 10 was released;over 8 months is enough time to fix the problem! Just my thoughts! I am very disappointed in Netgear.
