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Davidmeronuck's avatar
Davidmeronuck
Aspirant
Oct 14, 2016
Solved

Netgear Genie not working correctly with iOS 10 or Mac Sierra

Netgear Genie App doesnt recognize my R7000 is on the network once I updated to iOS 10. Also on Mac updated to Sierra, the Netgear Genie app crashes. In both cases, I have deleted and reinstalled to...
Genie
Netgear Genie App iOS Mac
  • Davidmeronuck's avatar
    Davidmeronuck
    Oct 26, 2016
    Thanks everyone. The updated app took care of the problem for me. Hopefully for all.
Davidmeronuck's avatar
Davidmeronuck
Aspirant
Oct 26, 2016
Thanks everyone. The updated app took care of the problem for me. Hopefully for all.
Ronhauck's avatar
Ronhauck
Star
Oct 26, 2016

image.jpg

  • Ronhauck's avatar
    Ronhauck
    Star
    Oct 26, 2016

    I login then got to hit wireless it gives me previous photo 

     

    image.jpg

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Oct 27, 2016

      Hi Ronhauck,

       

      Yes, the screenshots have posted. Did you update the app or had it uninstalled and reinstalled?

       

      Regards,

       

      Dexter

      Community Team

      • Ronhauck's avatar
        Ronhauck
        Star
        Oct 27, 2016

        If you have followed my comments I have restored devices. I have uninstalled and installed app many times