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Forum Discussion

Lovewifi's avatar
Lovewifi
Aspirant
Oct 04, 2016
Solved

Netgear genie not working due to IPv6 being enabled

I use netgear genie to block my kids from the wifi after hours. I was able to use it last night and this morning and now I'm not able to use it this evening, the message says my router is not supporte...
Genie
  • DexterJB's avatar
    DexterJB
    Apr 07, 2017

    Hi mrichie and chellelee8,

    Please try using another device (Android, iOS, another computer) that is connected to the network.

    Regards,

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Apr 07, 2017

Hi mrichie and chellelee8,

Please try using another device (Android, iOS, another computer) that is connected to the network.

Regards,

Dexter

Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Apr 10, 2017

Hi mrichie and chellelee8,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team