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Forum Discussion
Lovewifi
Oct 04, 2016Aspirant
Netgear genie not working due to IPv6 being enabled
I use netgear genie to block my kids from the wifi after hours. I was able to use it last night and this morning and now I'm not able to use it this evening, the message says my router is not supporte...
- Apr 07, 2017
Hi mrichie and chellelee8,
Please try using another device (Android, iOS, another computer) that is connected to the network.
Regards,
Dexter
Community Team
mrichie
Apr 22, 2017Aspirant
Thank you for following up. I didn't see your earlier response.I've tried on Chromebook, pc, and android
DexterJB
Apr 27, 2017NETGEAR Moderator
- mrichieApr 28, 2017Aspirant
It didn't work with any device.
- DexterJBMay 01, 2017NETGEAR Moderator
Hi mrichie,
Thank you for the update. Please try doing a factory reset on the router. Check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team