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silverstone6555
Mar 13, 2017Follower
Netgear Genie Parental Control- How to delete OpenDNS account and create new one
I used a certain email address for my OpenDNS account that got hacked. How do I create a new Open DNS account?
Hi silverstone6555,
Did you register via the NETGEAR Genie app using the same router? If yes, you will have to contact OpenDNS to unlink your router (MAC adress) with the compromised email address. You can check the link below.
https://www.opendns.com/support/
Regards,
Dexter
Community Team
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- DexterJBNETGEAR Moderator
Hi silverstone6555,
Did you register via the NETGEAR Genie app using the same router? If yes, you will have to contact OpenDNS to unlink your router (MAC adress) with the compromised email address. You can check the link below.
https://www.opendns.com/support/
Regards,
Dexter
Community Team