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Forum Discussion
NETGEAR Genie Parental Control by Device has no effect
In NETGEAR Genie Network Map I see all the attached devices I rightclick my son's and daughter's devices - set Parental Contols Filtering to HIGH However i see no effect. Obvious adult sites are n...
Thank for the reply
Yes - still no filtering is apparent on any of 5 devices I'm testing (iPhone 4 and HP Windows 10 laptop added to my test list)
Because its all devices on my network, Im convinced its a central set-up issue
On my router - the primary DNS and Secondary DNS are the IP addresses you list above
Hi jjdonahue,
1. What is the model number of the NETGEAR device?
2. What is the firmware version?
3. Have you tried resetting the device?
Regards,
Dexter
Community Team
Nighthawk R7000
V1.0.4.30_1.1.67
yes - I did a full restart by unplugging the router and counting to 10
Thank you for your assistance - it irks me that I can't figure this out
Hi jjdonahue,
I suggest performing a firmware re-flash then reset and reconfigure the router. You may refer to the links below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665Regards,
Dexter
Community Team