NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Jejskj's avatar
Jejskj
Tutor
Jul 17, 2017

Netgear genie pause internet not working

Just installed NGenie app today on ios10.3. Unable to "pause internet" for another iOS device connected to my wifi, using the Network Map. Even though the "Pause internet" toggle is ON.
Genie
hajji1999's avatar
hajji1999
Aspirant
Nov 27, 2017
Same issue as of today November 27 2017. I just bought the Orbi and I can not pause the internet for the connected device
Kac0025's avatar
Kac0025
Initiate
Dec 18, 2017

Genie ver 3.1.36

1.0.1.46 firmware

 

Pausing internet no longer works, 

 

This is a must have option with kids.

  • phod2's avatar
    phod2
    Aspirant
    Dec 21, 2017
    I have the same issue since upgrading to the latest firmware v1.0.1.28
    • Jimmy_James's avatar
      Jimmy_James
      Tutor
      Dec 22, 2017

      I'm having this issue as well, which seems to have been going on a long time. Has a resolution been provided?

      • Jejskj's avatar
        Jejskj
        Tutor
        Dec 22, 2017
        Nope. Still not working. Very frustrating. I’ve tried a couple parental control apps but i found them not so easy to set up/ease of use. All I need to do is to be able to turn off WiFi access to my kids devices when needed.