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Forum Discussion
Jejskj
Jul 17, 2017Tutor
Netgear genie pause internet not working
Just installed NGenie app today on ios10.3. Unable to "pause internet" for another iOS device connected to my wifi, using the Network Map. Even though the "Pause internet" toggle is ON.
Khnagaroos
Jan 19, 2018Aspirant
I am having ame problem with my nighthawk router- unable to pause internet on devices that have ops sys Android 7.0 or higher. I am able to pause internet on other non-Android devices. I have tried this with the android app and also with PC app - same result.
phod2
Jan 19, 2018Aspirant
Khnagaroos wrote:I am having ame problem with my nighthawk router- unable to pause internet on devices that have ops sys Android 7.0 or higher. I am able to pause internet on other non-Android devices. I have tried this with the android app and also with PC app - same result.
I had the same issue. Went back to D7800-V1.0.1.28 and it worked so have stayed on that firmware.
- KhnagaroosJan 19, 2018Aspirant
Thank you for the suggestion. I went back to D7800-V1.0.1.28 as I had upgraded to D7800-V1.0.1.31 but have the same result - cannot pause internet on devices which have Android version 7.0 or higher.
- KhnagaroosFeb 06, 2018Aspirant
Just an update - I loaded the latest firmware D7800-V1.0.1.34 as of 5 Feb 2018, but have the same result - I still cannot pause internet on devices which have Android version 7.0 or higher.