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Asmith68's avatar
Asmith68
Aspirant
Jul 23, 2017

Netgear genie R6400 port forwarding V1.0.1.24_1.0.18

I am trying to port forward for Xbox One.  I have read the guide but things are not matching up. THe image shown in the guides does not match up with what I am seeing in my dashboard.  The first imag...
Genie
Asmith68's avatar
Asmith68
Aspirant
Jul 23, 2017

Thanks for the information.  I did the forwarding but when I check them it tells me they are not open or not reachable.

TheEther's avatar
TheEther
Guru
Jul 23, 2017

There are two common reasons why port forwarding doesn't work.

  1. The router is connected to another router.  Your ISP modem/gateway may have its own built-in router. This is commonly known as "double NAT".  You have to disable the router functions in either the ISP box or your own router.
  2. The device you are forwarding the port to isn't listening.  You need to be running the application (or game in the case of the Xbox) in order for a port tester to return a positive result.