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Forum Discussion
Netgear Genie 'Router Login' problem
When I got my Netgear CG3000D cable gateway I changed Remote Management's 'Remote User Name' & 'Remote Password'. Then I discovered Netgear Genie. But now when I try to use Netgear Genie's 'Router Lo...
Hi
Im a real novice when it comes to all this stuff so please can someone explain things in real basic terms so i can clearly understand as i dont understand half the things/words to do with the internet/router settings lol
apologies in advance
basically im running windows 10 and trying to access the router log in page via my laptop for netgear dgnd3700v2 and the page just displays blank, it doesnt even ask me to log in, it is literally blank, ive reset my hub and internet settings to default and ive turned off my windows firewall... but nothing
please help !
thankyou
Hi @GeorgieCharlie,
1. Are you trying to access the setup page of your device?
2. Have you tried using www.routerlogin.com or www.routerlogin.net?
3. Have you tried using the IP address of the device (default is 192.168.1.1)?
4. Have you tried using another browser (Chrome, Firefox, Internet Explorer)?
5. Have you tried using another device (computer, smartphone, tablet)?
Regards,
Dexter
Community Team
DexterJB wrote:Hi @GeorgieCharlie,
1. Are you trying to access the setup page of your device?
2. Have you tried using www.routerlogin.com or www.routerlogin.net?
3. Have you tried using the IP address of the device (default is 192.168.1.1)?
4. Have you tried using another browser (Chrome, Firefox, Internet Explorer)?
5. Have you tried using another device (computer, smartphone, tablet)?
Regards,
Dexter
Community Team
Hi Dexter. I get updates on this thread. I don't understand your point #2. Those web pages appear not to exist.
Observe:
c:\Cmd>whois routerlogin.com Whois v1.12 - Domain information lookup utility Sysinternals - www.sysinternals.com Copyright (C) 2005-2014 Mark Russinovich Connecting to COM.whois-servers.net... Connecting to whois.networksolutions.com... Domain ID: 110412749_DOMAIN_COM-VRSN Registrar WHOIS Server: whois.networksolutions.com Registrar URL: http://networksolutions.com Updated Date: 2015-01-29T00:21:09Z Creation Date: 2006-12-06T07:51:30Z Registrar Registration Expiration Date: 2017-01-22T20:14:16Z Registrar: NETWORK SOLUTIONS, LLC. Registrar IANA ID: 2 Registrar Abuse Contact Email: abuse@web.com Registrar Abuse Contact Phone: +1.8003337680 Reseller: Domain Status: clientTransferProhibited https://www.icann.org/epp#clientTransferProhibited Registry Registrant ID: Registrant Name: Netgear, Inc. Registrant Organization: Netgear, Inc. Registrant Street: 350 E. PLUMERIA DR. Registrant City: SAN JOSE Registrant State/Province: CA Registrant Postal Code: 95134 Registrant Country: US Registrant Phone: +1.4089078149 Registrant Phone Ext: Registrant Fax: +1.4089078097 Registrant Fax Ext: Registrant Email: krobinson@netgear.com Registry Admin ID: Admin Name: Netgear, Inc. Admin Organization: Netgear, Inc. Admin Street: 350 E. PLUMERIA DR. Admin City: SAN JOSE Admin State/Province: CA Admin Postal Code: 95134 Admin Country: US Admin Phone: +1.4089078149 Admin Phone Ext: Admin Fax: +1.4089078097 Admin Fax Ext: Admin Email: krobinson@netgear.com Registry Tech ID: Tech Name: Netgear, Inc. Tech Organization: Netgear, Inc. Tech Street: 350 E. PLUMERIA DR. Tech City: SAN JOSE Tech State/Province: CA Tech Postal Code: 95134 Tech Country: US Tech Phone: +1.4089078149 Tech Phone Ext: Tech Fax: +1.4089078097 Tech Fax Ext: Tech Email: krobinson@netgear.com Name Server: NSONE.NETGEAR.COM Name Server: NSTWO.NETGEAR.COM Name Server: NSFIVE.NETGEAR.COM DNSSEC: Unsigned URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/ >>> Last update of whois database: Sun, 31 Jan 2016 00:11:48 GMT <<< The data in Networksolutions.com's WHOIS database is provided to you by Networksolutions.com for information purposes only, that is, to assist you in obtaining information about or related to a domain name registration record. Networksolutions.com makes this information available "as is," and does not guarantee its accuracy. By submitting a WHOIS query, you agree that you will use this data only for lawful purposes and that, under no circumstances will you use this data to: (1) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via direct mail, electronic mail, or by telephone; or (2) enable high volume, automated, electronic processes that apply to Networksolutions.com (or its systems). The compilation, repackaging, dissemination or other use of this data is expressly prohibited without the prior written consent of Networksolutions.com. Networksolutions.com reserves the right to modify these terms at any time. By submitting this query, you agree to abide by these terms. c:\Cmd>ping routerlogin.com Ping request could not find host routerlogin.com. Please check the name and try again. c:\Cmd>whois routerlogin.net Whois v1.12 - Domain information lookup utility Sysinternals - www.sysinternals.com Copyright (C) 2005-2014 Mark Russinovich Connecting to NET.whois-servers.net... Connecting to whois.networksolutions.com... Domain ID: 110412753_DOMAIN_NET-VRSN Registrar WHOIS Server: whois.networksolutions.com Registrar URL: http://networksolutions.com Updated Date: 2015-01-29T00:21:09Z Creation Date: 2006-12-06T07:51:30Z Registrar Registration Expiration Date: 2017-01-22T20:14:19Z Registrar: NETWORK SOLUTIONS, LLC. Registrar IANA ID: 2 Registrar Abuse Contact Email: abuse@web.com Registrar Abuse Contact Phone: +1.8003337680 Reseller: Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited Registry Registrant ID: Registrant Name: Netgear, Inc. Registrant Organization: Netgear, Inc. Registrant Street: 350 E. PLUMERIA DR. Registrant City: SAN JOSE Registrant State/Province: CA Registrant Postal Code: 95134 Registrant Country: US Registrant Phone: +1.4089078149 Registrant Phone Ext: Registrant Fax: +1.4089078097 Registrant Fax Ext: Registrant Email: krobinson@netgear.com Registry Admin ID: Admin Name: Netgear, Inc. Admin Organization: Netgear, Inc. Admin Street: 350 E. PLUMERIA DR. Admin City: SAN JOSE Admin State/Province: CA Admin Postal Code: 95134 Admin Country: US Admin Phone: +1.4089078149 Admin Phone Ext: Admin Fax: +1.4089078097 Admin Fax Ext: Admin Email: krobinson@netgear.com Registry Tech ID: Tech Name: Netgear, Inc. Tech Organization: Netgear, Inc. Tech Street: 350 E. PLUMERIA DR. Tech City: SAN JOSE Tech State/Province: CA Tech Postal Code: 95134 Tech Country: US Tech Phone: +1.4089078149 Tech Phone Ext: Tech Fax: +1.4089078097 Tech Fax Ext: Tech Email: krobinson@netgear.com Name Server: NSONE.NETGEAR.COM Name Server: NSTWO.NETGEAR.COM Name Server: NSFIVE.NETGEAR.COM DNSSEC: Unsigned URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/ >>> Last update of whois database: Sun, 31 Jan 2016 00:12:32 GMT <<< The data in Networksolutions.com's WHOIS database is provided to you by Networksolutions.com for information purposes only, that is, to assist you in obtaining information about or related to a domain name registration record. Networksolutions.com makes this information available "as is," and does not guarantee its accuracy. By submitting a WHOIS query, you agree that you will use this data only for lawful purposes and that, under no circumstances will you use this data to: (1) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via direct mail, electronic mail, or by telephone; or (2) enable high volume, automated, electronic processes that apply to Networksolutions.com (or its systems). The compilation, repackaging, dissemination or other use of this data is expressly prohibited without the prior written consent of Networksolutions.com. Networksolutions.com reserves the right to modify these terms at any time. By submitting this query, you agree to abide by these terms. c:\Cmd>ping routerlogin.net Ping request could not find host routerlogin.net. Please check the name and try again.
These domains do exist, but they have no HTTP portal and they don't PING.
Even if they did exist as web pages, what does visiting a web page have to do with logging into a router?
Regards,
Mark.
Hi @xxxxxxx,
That address will direct you to the login page of your NETGEAR device. It is similar to using the IP address of your router/gateway.
Regards,
Dexter
Community Team
