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xxxxxxx's avatar
xxxxxxx
Guide
Oct 16, 2015

Netgear Genie 'Router Login' problem

When I got my Netgear CG3000D cable gateway I changed Remote Management's 'Remote User Name' & 'Remote Password'. Then I discovered Netgear Genie. But now when I try to use Netgear Genie's 'Router Lo...
Genie
DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 19, 2015

Hi xxxxxxx,

 

Have you tried resetting the device back to factory defaults?

 

Regards,

 

Dexter

Community Team

  • Cruelman's avatar
    Cruelman
    Aspirant
    Oct 19, 2015

    I have the exact same issue, but I use admin as user name, so fine by me. It has worked for some time now, but all of a sudden I can't login?! I tried changing the password but I says login failed please use correct password blah blah? Wth is that all about?? I run iOS 9, maybe that's the problem?? And don't ask me to reset to factory, why would I want or have to do that??

     

    besides this kind of annoying issue, I freakin love my Nigthhawk, woof!! Glad I exchanged my Asus router for this :0)

     

    regards

     

    jesper

    • xxxxxxx's avatar
      xxxxxxx
      Guide
      Oct 20, 2015

      Hey Cruelman,

       

      Try logging in as

      Username: MSO

      Password: changeme

      I found that tip as I searched the Internet. Netgear doesn't have it in the documentation, but it worked for me. Then I changed the password. I recommend that if this works for you, you should change the password also. Otherwise, anyone who knows that remote login can zombiefy your modem.

       

  • xxxxxxx's avatar
    xxxxxxx
    Guide
    Oct 20, 2015

    Hi, Dexter,

     

    I just restored the factory default as you suggest.

     

    Before I did it, I saved the old setup (as 'GatewaySettings -before restore-.bin'). Then I saved the settings after the restore (as 'GatewaySettings -after restore-.bin'). They are significantly different.

     

    Do you know: Is there a utility for 'reading' (i.e., 'dumping') the contents of the '.bin' files as human readable (Engish) text?

     

    Thanks.

    Mark.

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Oct 20, 2015

      Hi xxxxxxx,

       

      There is no immediate way to make the BIN file easily readable unlike other config files. You can check this link and see if it is something that you are willing to try.

       

      Regards,

       

      Dexter

      Community Team

       

      • xxxxxxx's avatar
        xxxxxxx
        Guide
        Oct 20, 2015

        Thank you, Dexter, but the link is not applicable. Netgear's 'GatewaySettings.bin' file is not that kind of a '.bin' file. That kind of '.bin' file refers to old 'binary-executable' files that are produced by a compiler, but before they're bound by a linker (after which they become '.exe' files).

         

        The Netgear 'GatewaySettings.bin' file is just a binary data file that contains the router settings. There is no public, published format for such a file. The only folks who would know how to 'read' such a file would be the folks who write the Netgear utilities.

         

        Another way to find the format of the 'GatewaySettings.bin' file is to look at the Netgear utilites header file ('.h' file). It contains the static values used by the linker to bind the Netgear utilities.

         

        Can you send me the '.h' file?

         

        Thank You.