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Forum Discussion

xxxxxxx's avatar
xxxxxxx
Guide
Oct 16, 2015

Netgear Genie 'Router Login' problem

When I got my Netgear CG3000D cable gateway I changed Remote Management's 'Remote User Name' & 'Remote Password'. Then I discovered Netgear Genie. But now when I try to use Netgear Genie's 'Router Lo...
Genie
xxxxxxx's avatar
xxxxxxx
Guide
Oct 20, 2015

Hi, Dexter,

 

I just restored the factory default as you suggest.

 

Before I did it, I saved the old setup (as 'GatewaySettings -before restore-.bin'). Then I saved the settings after the restore (as 'GatewaySettings -after restore-.bin'). They are significantly different.

 

Do you know: Is there a utility for 'reading' (i.e., 'dumping') the contents of the '.bin' files as human readable (Engish) text?

 

Thanks.

Mark.

DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 20, 2015

Hi xxxxxxx,

 

There is no immediate way to make the BIN file easily readable unlike other config files. You can check this link and see if it is something that you are willing to try.

 

Regards,

 

Dexter

Community Team

 

  • xxxxxxx's avatar
    xxxxxxx
    Guide
    Oct 20, 2015

    Thank you, Dexter, but the link is not applicable. Netgear's 'GatewaySettings.bin' file is not that kind of a '.bin' file. That kind of '.bin' file refers to old 'binary-executable' files that are produced by a compiler, but before they're bound by a linker (after which they become '.exe' files).

     

    The Netgear 'GatewaySettings.bin' file is just a binary data file that contains the router settings. There is no public, published format for such a file. The only folks who would know how to 'read' such a file would be the folks who write the Netgear utilities.

     

    Another way to find the format of the 'GatewaySettings.bin' file is to look at the Netgear utilites header file ('.h' file). It contains the static values used by the linker to bind the Netgear utilities.

     

    Can you send me the '.h' file?

     

    Thank You.

     

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Oct 21, 2015

      Hi xxxxxxx,

       

      I believe this is something that we cannot provide.

       

      Regards,

       

      Dexter

      Community Team

      • xxxxxxx's avatar
        xxxxxxx
        Guide
        Oct 24, 2015

        The saga continues...

         

        Hi, Dexter,

         

        I have a new development. I reset the gateway. I now obtain access via username: "admin", however, my attempts to use Netgear Genie still fail.

         

        When I run Netgear Genie and attempt Router Login, I get this error: "Login failed. The router response timed out."

        As the IP, I tried 192.168.0.1 (which is the gateway's LAN address), and I tried 10.51.103.9 (which apparently is the router's address in the intermediate link between the cable modem part of the gateway and the router part of the gateway). I can manually log in as "admin" via Firefox at either IP address.

        I suspected the Windows Firewall. So I tried this Firewall rule:

        Name: Mark's Netgear Genie
        Group Profile: Public
        Enabled: Yes
        Action: Allow
        Program Local Address: C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe
        Remote Address: Any
        Protocol: Any
        Local Port: Any
        Remote Port: Any
        Allowed Computers: Any

        When that didn't work, I unconditionally enabled all outbound Firewall connections. That didn't work.

         

        I'm out of ideas. Do you have any?

         

        Thank You.