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Forum Discussion

kenwark's avatar
kenwark
Aspirant
Sep 09, 2015

Netgear genie support for Ulta Book resolution 3200 x 1800

I have a Samsung Ultra book with screen resolution of 3200 x  1800. The Genie app is so small on the screen it is unusable. I have reset to lower resolutions with no results.   Is there a work arou...
Genie
kenwark's avatar
kenwark
Aspirant
Sep 10, 2015

Thanks for your information, unfortunately that solution did not work. Scaling is now greyed out but it has made no difference to the size of the app on my screen.

 

i am running Windows 10 on both my desktop and my Ultra book. The app runs fine on my desktop and iPad.

DexterJB's avatar
DexterJB
NETGEAR Moderator
Sep 10, 2015

Hi kenwark,

 

Have you tried selecting the option to run the program in 640 x 480 screen resolution?

 

Regards,

 

Dexter

Community Team