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Forum Discussion

llalonde's avatar
llalonde
Initiate
Oct 31, 2015

Netgear Genie unusable on Mac

Hello Folks,   Netgear genie is unstable on a Mac (El Capitan).   I cannot quit the application once I've finished using it.   I have to do a 'Force Quit' to kill the application.   Anyone have...
Genie
DexterJB's avatar
DexterJB
NETGEAR Moderator
Nov 02, 2015

Hi llalonde,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter

Community Team

  • brie's avatar
    brie
    Tutor
    Jan 23, 2016

    why not post public solution? i had a similar problem too but just killed the app via terminal as any net.geek would do. bigger issue unable to find anywhere is how to UNINSTALL the (cr)app? i assume the installer is adding all sorts of daemon-ic detritus, so simply dragging to trash can't be enough. please help & add to genie FAQ or manual!

    • fradan's avatar
      fradan
      Initiate
      Feb 27, 2016

      Same here (running latest version of Genie on Yosimite 10.10.5).

      Have to force quit every time to get out of app and enter password multiple times.

       

      How much longer before a fix?

      Thanks

      • DexterJB's avatar
        DexterJB
        NETGEAR Moderator
        Feb 29, 2016

        Hi @fradan,

         

        No ETA on the next update yet.

         

        Regards,

         

        Dexter

        Community Team