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Forum Discussion

llalonde's avatar
llalonde
Initiate
Oct 31, 2015

Netgear Genie unusable on Mac

Hello Folks,   Netgear genie is unstable on a Mac (El Capitan).   I cannot quit the application once I've finished using it.   I have to do a 'Force Quit' to kill the application.   Anyone have...
Genie
DexterJB's avatar
DexterJB
NETGEAR Moderator
Nov 02, 2015

Hi llalonde,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter

Community Team

brie's avatar
brie
Tutor
Jan 23, 2016

why not post public solution? i had a similar problem too but just killed the app via terminal as any net.geek would do. bigger issue unable to find anywhere is how to UNINSTALL the (cr)app? i assume the installer is adding all sorts of daemon-ic detritus, so simply dragging to trash can't be enough. please help & add to genie FAQ or manual!

  • fradan's avatar
    fradan
    Initiate
    Feb 27, 2016

    Same here (running latest version of Genie on Yosimite 10.10.5).

    Have to force quit every time to get out of app and enter password multiple times.

     

    How much longer before a fix?

    Thanks

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Feb 29, 2016

      Hi @fradan,

       

      No ETA on the next update yet.

       

      Regards,

       

      Dexter

      Community Team

      • MFMiltich's avatar
        MFMiltich
        Aspirant
        Apr 09, 2016

        Same problem. Genie doesn't Quit - I have to use Force Quit to stop the Beach Ball of Death. I'm using MacBook Pro Retina (mid '12) and OSX 10.11.13. This has happened ever since I've tried using Genie and just downloaded the latest version, and it still is happening. Not nice!