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Forum Discussion
Netgear Genie vs Nighthawk app
I previously owned a Nighthawk R8500 that was managed by the Netgear Genie. The R8500 died (I suspect the cat laying on it had something to do with that). Just purchased a Nighthawk RAX43, downloaded...
L-Rod wrote:
I was quite surprised to see our old SSIDs still available and want to delete them
Available where?
Delete them from what?
I previously owned a Nighthawk R8500 that was managed by the Netgear Genie.
You refer to the genie. This could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies. Which are you using?
New firmware meant that the R8500 dropped the mobile genie is favour of the Nighthawk app.
Which products support the NETGEAR Nighthawk app? | Answer | NETGEAR Support
A more thorough way to control a router is with the browser graphical user interface (GUI). The manual explains how to use that.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Look for the model number on the label on the device.