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Forum Discussion
Netgear Genie vs Nighthawk app
I previously owned a Nighthawk R8500 that was managed by the Netgear Genie. The R8500 died (I suspect the cat laying on it had something to do with that). Just purchased a Nighthawk RAX43, downloaded...
The "Netgear Genie" was an app or interface to used to manage the R8500. The SSIDs created under this system with the old router are showing up on network scans on all devices attempting to access the internet locally, and is causing confusion (I run an Airbnb and have guests using our guest network).Users can log into the old network, but it does not provide internet. I have deleted, or instructed devices to "forget" these SSIDs on my personal devices, but they're still showing up in locations where I cannot delete or forget them. When I try to log into the router settings using the Genie, it cannot locate the old R8500 router so it times out. The new RAX43 Nighthawk app does not see or allow me to edit or remove the old SSIDs. There are more old SSIDs than what shows on the screen shot I sent. It's a mess I want to clean up!
L-Rod wrote:
The "Netgear Genie" was an app or interface to used to manage the R8500.
That is the desktop program for your operating system, It is still there and still works just fine.
genie | Product | Support | NETGEAR
I use it daily.
It is not specific to your router. It has nothing to do with the Nighthawk app for mobile devices. Netgear wants to kill it.
It has a few features that let you "manage" your router. Wifi for example.
I particularly like the genie map.
(Hint, alt + print screen is your friend.)
But it has always been a pale shadow if the browser graphical user interface (GUI). Often its value is in showing details that you would otherwise access through the GUI.
It has no way of allowing you to delete SSIDs.
Have you tried using the GUI? It wipes the floor with the desktop genie.
Can you access your router through www,routerlogin.net?
If you can't that might be a useful troubleshooting clue.
What is the modem/gateway/ONT in front of your router?
Don't suppose you have a wireless extender sitting around that you'd connected and setup thats still broadcasting?
Or maybe a neighbor you gave the info to for setting up their own extender with?
Because it does look like something is broadcasting. And you logged into the current router (via the browser) to make sure the "private" one wasn't on there.
Guru, I do have a Nighthawk extender that was originally configured with the R8500 router. I set it up yesterday with the new RAX43 router setup and new SSIDs. If it is just "extending," how can it project something from a router that is no longer here? And, what can I do about it?
Thank you.
L-Rod wrote:
I set it up yesterday with the new RAX43 router setup and new SSIDs.
Did you reset the extender before you set it up with the new router?
And about that modem .... ?
