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Forum Discussion

utschy's avatar
utschy
Initiate
Nov 15, 2015

Netgear Genie will not work on my new Windows 10 machine. Closes immedieately

Hi, Just got a new HP Spectre 360.  It installs and just as it is opening, a dialog box "Netgear Genie has stopped working. Aproblems caused the program to stop working correctly.  I uninstalled the ...
Genie
DexterJB's avatar
DexterJB
NETGEAR Moderator
Nov 16, 2015

Hi utschy,

 

We apologize for the inconvenience that this has caused you. Rest assured, we are working on a fix. Just to make sure, you may use the download link below for the previous version (2.4.12) of the NETGEAR Genie program.

 

http://files.netgear-support.com/go/?a=d&i=cEJUI5BJSJ

 

Regards,

 

Dexter

Community Team

truthreigns's avatar
truthreigns
Aspirant
Dec 31, 2015

There is a blank page at this link