NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
utschy
Nov 15, 2015Initiate
Netgear Genie will not work on my new Windows 10 machine. Closes immedieately
Hi, Just got a new HP Spectre 360. It installs and just as it is opening, a dialog box "Netgear Genie has stopped working. Aproblems caused the program to stop working correctly. I uninstalled the ...
DexterJB
Dec 13, 2015NETGEAR Moderator
Hi Ole_Roll,
Please try downloading the latest version (2.4.20) from the website and see if it works. You may use the link below.
http://netgear.com/home/discover/apps/genie.aspx
Regards,
Dexter
Community Team
GSS
Feb 02, 2016Aspirant
Genie 2.4.16 and 2.4.20 do not work with w10! Only 2.4.12 works with w10
- BillB1234Feb 02, 2016Guide
Genie 2.4.16 will work with Windows 10 if you follow the previously posted steps to copy the 2.14.12 drivers over to 2.4.16.
I don't know what's new in 2.4.16 from 2.1.12. It may not be worth the effort unless there's something you need in 2.4.16. I copied them over to help test this workaround.