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Forum Discussion
Praezin
Dec 09, 2016Aspirant
Netgear Genie Windows won't run
I have downloaded and installed and tried to run Genie on my Windows 10 machine, but alas nothing happens. I get runtime error and it closes the program. Newer Windows 10 machine, completely uptodate...
michaelkenward
Dec 10, 2016Guru - Experienced User
Do you have another Windows account by any chance?
My genie (different version) blows up in one user but works in another.
These might be informative:
netgear genie not compatible with windows 10? - NETGEAR Communities
Genie and Windows 10 - NETGEAR Communities
As the Netgear Genie Windows 10 search shows, there are more where those came from.
Praezin
Dec 10, 2016Aspirant
Thank you for the suggestion. I have my standard login ID which is set as a standard user (for security). I tried to run Genie with the 'Run as Administrator' option on right-click...low and behold it works! Still aggravating that I have to do that.
EDIT: I downloaded the latest version straight from netgear site and yet, when I get to the router settings page, there is no drop down for remote like in the video.
- michaelkenwardDec 10, 2016Guru - Experienced User
Hmm. Gets even more confusing.
Your message prompted me to upgrade to the newer Windows genie.
That seems to work. Today at least.