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Forum Discussion
ranik
May 28, 2014Aspirant
Netgear genie won't install on mac
Sorry, wasn't sure where to ask this question. I've tried to install netgear genie several times on my macbook. When I try to open up the installer it say the following.... "NETGEAR_Genie_Installer_...
- Dec 29, 2015
tomfromva DexterJB dmurphy ranik galychanyn
To all who have had trouble running NetgearGenie.app after installation on a Mac. Problem being that Mac OS says that app file is damaged or such. Support just sent me a solution. Here it is.
Running the NetgearGenie.app after installation on your Mac from a non administrative user fails because the OS apparently doesn't see a read property for the app for the running account. The fix is to go into the NetgearGenie.app's Mac information window (from Finder, do Get Info for the app) and unlock the info window, then add the user account from which you are running (click on + at bottom of "sharing and permissions" section of the window and then select account name to add to the Netgear.app's sharing and permissions section). It should be "Read only". I don't no why the "everyone" read only permission doesn't work, but adding the running account name allows the Mac OS to open and run NetgearGenie.app. I have done this on both my iMac connected directly to router and my macbook connected via wifi. Both from nonadministrative accounts. I have not tried running NetgearGenie.app from my administrative account, so may have to specifically add the administrative account name while running from the administrative account.
Hope this helps everyone who has had the same trouble I have had.
miamlf
Jun 04, 2014Aspirant
I had this same issue and I figured out how to fix it. It is a problem with you Mac not allowing the installation of Apps that aren't downloaded from the App Store. Open up your System Preferences and click on the Security & Privacy icon. In the bottom left corner of the window that pops up you need to click "Click the lock to make changes". Above the lock icon you will see three options for downloading apps. "Allow apps downloaded from:" Make sure you select "Anywhere" then confirm your selection. Close the window and now you should be able install the Netgear Genie software.
edkaye53
Jan 05, 2016Aspirant
Changing the setting in on the Macbook allowed the app to install. Thanks