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Solved
Netgear Genie won't quit on Mac OS X
Unlike some people here, I had no trouble downbloading and installing Netgear Genie on my Mac system, first on an old iMac running OS X v10.6.8 and now on my new iMac running 10.11.2. Unfortunately t...
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Here's what (sorta) worked for me, based on escalation at Netgear to "Bianca" who seemed to really know how to troubleshoot. The fix that worked for me was to open the Genie package and to add a leading "1" to the component "libGeniePlugin_MyMedia.dylib", making it "1libGeniePlugin_MyMedia.dylib". This disables the Media Center features of the router, which I don't use anyway. Now, CPU usage is at about 10% (still too high for a "monitor", but tolerable), and I no longer have to force quit.Jonathan
I'm experiencing the same thing on my late 2009 iMac running OS 10.11.2. Netscape Genie won't quit in the normal fashion. I have to force quit it every time.
On the plus side, I really like the graphical display of attached devices and the ability to add plain-English names. It's far more user-friendly than the list of attached devices in the router's configuration settings.
Jeff Frankel
Hi @jmfrankel,
Thank your feedback as well on this. This is noted and will certainly be looked at.
Regards,
Dexter
Community Team
I have the same problem, the app won't quit. Displays the "are you sure" message then the spinning ball of death goes forever. Only a force quit works. Has been this way for over 6 months now, both on older versions of mac os x and the newer El Capitan.
When will this be fixed?
Hi @Genie-beach,
We currently do not have an ETA for the next update. Rest assured, we are working on improving the app.
Regards,
Dexter
Community Team
