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Netgear Genie won't quit on Mac OS X
Unlike some people here, I had no trouble downbloading and installing Netgear Genie on my Mac system, first on an old iMac running OS X v10.6.8 and now on my new iMac running 10.11.2. Unfortunately t...
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Here's what (sorta) worked for me, based on escalation at Netgear to "Bianca" who seemed to really know how to troubleshoot. The fix that worked for me was to open the Genie package and to add a leading "1" to the component "libGeniePlugin_MyMedia.dylib", making it "1libGeniePlugin_MyMedia.dylib". This disables the Media Center features of the router, which I don't use anyway. Now, CPU usage is at about 10% (still too high for a "monitor", but tolerable), and I no longer have to force quit.Jonathan
Have the same issue, running the latest Genie (Version 2.4.12) on MacBook Pro (13-inch, Mid 2012) with El Capitan 10.11.4 (15E65) - it just stuck on Quit. Have Netgear R8000 router if it helps.
Below is what reported in console log:
4/15/16 01:17:45.000 kernel[0]: process NETGEARGenie[2789] thread 128206 caught burning CPU! It used more than 50% CPU (Actual recent usage: 71%) over 180 seconds. thread lifetime cpu usage 90.091226 seconds, (86.067295 user, 4.023931 system) ledger info: balance: 90002656539 credit: 90002656539 debit: 0 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 125908595734
4/15/16 01:17:45.818 ReportCrash[3954]: Invoking spindump for pid=2789 thread=128206 percent_cpu=71 duration=127 because of excessive cpu utilization
4/15/16 01:17:46.800 spindump[378]: Saved cpu_resource.diag report for NETGEARGenie version ??? (???) to /Library/Logs/DiagnosticReports/NETGEARGenie_2016-04-15-011746_XXXXXX.cpu_resource.diag
4/15/16 01:28:32.055 spindump[378]: Saved hang report for NETGEARGenie version ??? (???) to /Library/Logs/DiagnosticReports/NETGEARGenie_2016-04-15-012832_XXXXXX.hang