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Netgear Genie won't quit on Mac OS X
Unlike some people here, I had no trouble downbloading and installing Netgear Genie on my Mac system, first on an old iMac running OS X v10.6.8 and now on my new iMac running 10.11.2. Unfortunately t...
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Here's what (sorta) worked for me, based on escalation at Netgear to "Bianca" who seemed to really know how to troubleshoot. The fix that worked for me was to open the Genie package and to add a leading "1" to the component "libGeniePlugin_MyMedia.dylib", making it "1libGeniePlugin_MyMedia.dylib". This disables the Media Center features of the router, which I don't use anyway. Now, CPU usage is at about 10% (still too high for a "monitor", but tolerable), and I no longer have to force quit.Jonathan
Hi @RoboGenie,
Thank you for your feedback. Rest assured, we are always working on improving the features and user experience for the program.
Regards,
Dexter
Community Team
Having the same issue. Before purchasing the Nighthawk 7000 I'd read of the Netgear Genie problem, so I'm not too surprised to encounter it. But still disappointed.
This is an issue that Netgear has clearly known about for some time. The application does not take "quit" for an answer under OS X. El Capitán in my case.
I'm sure you can do better!
I have to force quit Netgeargenie also.
MacOS 10.11.5
R7900
Firmware V 1.0.1.4
NETGEARGenie V 2.4.12
Also uses 1/4 of CPU power when running.
Should have been fixed by now.
There is absolutely no reason - except for a prettier interface - to keep Genie.
Entering routerlogin.net into your browser to get same functionality without sucking up CPU power or otherwise dragging down performance.
In my emails on this same subject with Netgear tech support in May and June, they provided a multi-step "debug" fix doc as a work around to stop Genie from hanging when quitting under OS X.
I cannot locate the doc at the moment, sorry, but if you ask I'm sure they can supply it. However, I recommend deleting Genie and doing the routerlogin.net thing.