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Forum Discussion
Netgear Genie
I have a windows 10 computer with a R8000 router. I am trying to logon to it from Genie, but it states "Login Failed. The router Response timed out". However, I can logon with the same user name a...
I have checked the box for router IP address and that did not work. I did power cycle the router and that worked. ONCE! I can not longer get into the router again.
You can find the IP address by using a small Windows thingy called ipconfig from a Command prompt and looking for the default gateway.
I am not sure what you are trying to tell me what to do. I am familair with IPconfig, but only getting my IP address. Is there command line switches you want me to use?
Sorry just checked again. The default gateway is 192.168.1.1.
Hi Thisisme118,
1. Is the router UI still accessible via a web browser when using the IP?
2. Does the issue persist when using your other devices (Android, iOS, another computer)?
3. Have you tried uninstalling then re-installing the app?
4. What is the firmware version of the router?
5. What version of the NETGEAR Genie do you have installed?
Regards,
Dexter
Community Team
