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Forum Discussion
spollard101
Mar 08, 2022Tutor
Netgear Nighthawk App keeps saying Logon timed out
Hello! I hope someone is able to help me out - because this is so unbelieveably frustrating. For starters - using: Netgear Modem CM500 Netgear Nightawk AC1750 Route R6700v3 ISP: Comcas...
plemans
Mar 08, 2022Guru
Yours isn't the first that I've seen this happen to lately.
A couple people have downgraded firmware to see if it'd help.
For some it did, others it didn't.
Most have just elected to keep using the browser to log in until an app update or firmware update fixes is.
spollard101
Mar 08, 2022Tutor
Hey there!
Thank you so much for the response plemans
For a newb like myself - how would I go about downgrading the firmware? and further would this impact service?
- plemansMar 08, 2022Guru
You download it from the support site (downloads--->view previous versions)
Then simply follow the manual update process but use the older firmware instead of the newer version.
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
- michaelkenwardMar 15, 2022Guru
A new version of the Nighthawk app has just landed.
Maybe it fixes whatever was broken.
- logontimedoutSep 13, 2022Initiate
Current version of app (1.19.0.2392) does not fix the "logon timed out" issue. Nighthawk app is useless now.
Android 12 on Pixel 6pro.