NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Netgear Nighthawk App keeps saying Logon timed out
Hello! I hope someone is able to help me out - because this is so unbelieveably frustrating. For starters - using: Netgear Modem CM500 Netgear Nightawk AC1750 Route R6700v3 ISP: Comcas...
Starrel wrote:
Im trying to set it up again but it wont let me.
"Won't let me" doesn't tell us where you have problems. What are you doing and where does it go wrong?
You can set up a router without using the mobile app.
Manuals are always a good place to start.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Look for the model number on the label on the device.
Begin with the Quick Start/Installation Guide.
If that doesn't help. check the manual.
The mobile app will not work. It takes me to the admin login page and when i enter my password, it immediately says "login timed out please try again." After the factory reset, it wont let me continue past that page. I dont know what else i can do seeing that i cant connect to the router with my laptop. I totally lost here.
Starrel wrote:
The mobile app will not work. It takes me to the admin login page and when i enter my password, it immediately says "login timed out please try again."As the conversation that you have wickedly hijacked show – naught person – this is a widespread issue that is down to a broken app on a mobile devices.
Nighthawk App Logon Timeout - NETGEAR Communities
That's just one of dozens of conversations on the same topic.
The good news is that you do not need any app to set up a router. Indeed, the app is possibly the worst way of going about it, despite Netgear's exhortations.
I already provided one link that should have offered some clues.
Here is another one:
How do I set up and install my NETGEAR router? | Answer | NETGEAR Support
- Any updates of when this issue will be fixed?