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TheTechnician20's avatar
TheTechnician20
Aspirant
Feb 26, 2021

Netgear Nighthawk IOS app

TheNighthawk Apple IOS app is broken.  When I launch the app i get the screen that talks abotttttt analylitics collection and then I am presented with a I agree button that is totally greyed out.  What's up with this?

Thanks

3 Replies

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Mar 03, 2021

    Hi TheTechnician20, 

     

    May you reinstall the Nighthawk app and let us know if your issue persists.

     

    Christian 

  • TheTechnician20's avatar
    TheTechnician20
    Aspirant
    Mar 04, 2021

    Hello, Nothing fixes the brokennighthawk ios prroblem.  I have uninstalled and reinstalled and nothing works.  Please fix the broken Nighthawk ios app.

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Mar 04, 2021

      Hello,

       

      Thanks for the update. Would you mind providing a screenshot of the greyed out agree button. May you also confirm the model number number of your router and the Nighthawk app version you have installed.


      Thanks,

      Christian