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Forum Discussion
limess01
Apr 16, 2020Follower
NETGEAR nighthawk r7000 won’t connect to iPhone app
My modem and and nighthawk are both connected to one another and my Motorola 3.1 has connection with the internet. I have all white lights on my router, including the internet. When I go to setup and ...
michaelkenward
Apr 18, 2020Guru - Experienced User
limess01 wrote:
My modem and and nighthawk are both connected to one another and my Motorola 3.1 has connection with the internet. I have all white lights on my router, including the internet.
What firmware version do you have on the R7000?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router.
Having two routers on a network can cause headaches, including the symptoms that you see.
limess01 wrote:
When I go to setup and connect my router via the iPhone app it says “cannot connect to router”.
What are you doing here? Are you trying to setup the router using an App on the iPhone?
Are you already connected to the wifi from the R7000?