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Forum Discussion
richiekess
Jul 27, 2018Initiate
Netgear Readyshare USB doesn't complete install
I have all updated software and firmware, on the router, computer, etc. I just purchased the 7000P a week ago and cannot install the Readyshare Printer Utility (2.40). I am running High Sierra, again...
DexterJB
Aug 01, 2018NETGEAR Moderator
Hi richiekess,
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Dexter
Community Team
- jemooreAug 08, 2018AspirantI am having the same problem except with the new model R6250. Running High Sierra and 2.40 control center says install incomplete after multiple tries/restarts.
- richiekessAug 08, 2018Initiate
It has been resolved for me. I don't know why Netgear doesn't reference the issue in the instructions or build someting into the install app to advise you.
Go into System Preferences/Security and Privacy, and under the firewall or privacy, I think, and you need to allow the app to complete install.