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Forum Discussion
BretD
Oct 26, 2018Administrator
NETGEAR Service Status Page - LIVE - Status.Netgear.com
At NETGEAR we strive to provide you quality and peace of mind for all your home networking and small business networking products and service needs. So if something isn't quite working rig...
- Aug 23, 2019
Here is an example of a planned maintenance update/outage for your reference.
gyosearose
Nov 13, 2018Initiate
Im so disgusted with this site I could scream. 90 days free support.......'WHERE"
Try to post a questioin to community and it would not post because it did not have a LABEL.
Label.........what is a label. This is the most user unfriendly site I have ever used.NO instructions in the box .Can I get some info on set up? I only want to use hardwired so how hard can that be. Typical company cop out,no phone,no human,go ask our unpaid volunteers to do our work in the community if you can find a label so you have permission to post. This is beyond ridiculous.And on top of that my router model number does not match any in the drop down menu.Can someone give me some suggestions please?
Thank you
- schumakuNov 13, 2018Guru - Experienced User
gyosearose wrote:
Im so disgusted with this site I could scream. 90 days free support.......'WHERE"
From one of these unpaid volunteers if you don't mind ...
The support contacts can vary with the region/country. Register your product on my.netgear.com and you will have the option to access support.
gyosearose wrote:
Try to post a questioin to community and it would not post because it did not have a LABEL. Label.........what is a label. This is the most user unfriendly site I have ever used.
Agree to some point - where labels are required there are some "generic" ones predefined like "Firmware" "Support" "Installation", ready to click.
The added value of these labels? In a world of full text search engines - my opinion null and nil. Just nasty overhead dear ChristineT.
And I understand the person posted here off-topic, because there are no lables requested here.
gyosearose wrote:
NO instructions in the box.
Seriously? I strongly doubt. Any form of Set-up or Quick Start Guide including the basic set-up process and assistance for the product registration (for warranty and support purposes) is always in place. If missing, head to https://www.netgear.com/support/ and enter your model number or name - and you will be guided to the product for Downloads, Documentation, Guided Assistance, here for example for the R9000. The Documentation section is your friend to start with - there you will find docs like Quick Start, Installation, User Manual.
gyosearose wrote:
And on top of that my router model number does not match any in the drop down menu. Can someone give me some suggestions please?
Available products are (not always fully complete or up2date why ever) available in the relevant forum section only. Now please re-read your post - can't find any information of the product you try to install (except of a probably random, almost one decade old router selected model tag).
Happy to guide you to the right community section - permitting you let us know what Netgear product and model version you have got there.
- michaelkenwardNov 13, 2018Guru - Experienced User
I'd calm down and work out what is going on before having a heart attack.
gyosearose wrote:
Try to post a questioin to community and it would not post because it did not have a LABEL.Where did you try to post? Which section? I never use "labels".
It does demand a subject, for obvious reasons.
Adding details of your hardware is also helpful, but not essential.
- schumakuNov 13, 2018Guru - Experienced User
michaelkenward wrote:
gyosearose wrote:
Try to post a questioin to community and it would not post because it did not have a LABEL.Where did you try to post? Which section? I never use "labels".
Michael, You reply to much - try to create new threads ... and you will see that most community sections have mandatory(!) labels 8-)
- michaelkenwardNov 13, 2018Guru - Experienced User
schumaku wrote:
Where did you try to post? Which section? I never use "labels".
Michael, You reply to much - try to create new threads ... and you will see that most community sections have mandatory(!) labels 8-)
I did an experiment and was not asked for a label.
That is why I asked which section.
"Most" is not helpful. I like to work on the basis of evidence.
- JimRauschMar 22, 2019Aspirant
It is importat to accent the positive. I have found that the NetGear ReadyNAS RN214 only takes one byte at a time and chews slowly. My experience with support lead me to believe that we were equals in experiences with this product. And, though we share the same experience in web design, they support, more than I, the importance of hiring the handicapped!
- BretDAug 23, 2019Administrator
Here is an example of a planned maintenance update/outage for your reference.