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Forum Discussion

ricbret's avatar
ricbret
Guide
Oct 21, 2018

Netgear USB Control Center and Mac OS Mojave 10.14

Configuration:  Internet connection through Netgear Nighthawk r7000 A1900 Smart Wifi Router  USB connection from Brother HL-l2300D (no built-in networking) to Netgear AC1200 High Power 700mW Dual...
DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 29, 2018

Hi ricbret,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter
Community Team

DavidChen's avatar
DavidChen
Aspirant
Nov 11, 2018

Hi Community Team,

 

My app has the same problem, R6400, Mac OS X 10.14, USB control center just doesn't work. I'd like to ask is there an update version of the app can be used?

 

Thanks.

 

  • ricbret's avatar
    ricbret
    Guide
    Nov 11, 2018

    Yes, it's pretty obvious what's happened, all this level 1 support can be pretty tedious. It just needs to be QA'd to easily confirm there's a bug in this configuration (latest released USB Control Center build and Mac OSX 10.13 or 10.14.

     

    The bug should be on the developer's plate by this point, but I have my doubts.

     

    -Ric 

    • Jminterweb's avatar
      Jminterweb
      Aspirant
      Nov 14, 2018

      Macbook Pro late 2012 Mojave 10.14.1 and the controller keeps displaying the same installation is incomplete error. Yes, I allowed downloads from this developer. 

      • schumaku's avatar
        schumaku
        Guru - Experienced User
        Nov 14, 2018

        ChristineT Christian_R another long term problem - and nobody seems to care. Needless to say that software packets need to be signed according to the OS requirements so no security exceptions need to be set in place, too.

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Nov 20, 2018

      Hi all,

       

      Issue has already been reported to engineering. We will provide an update once available.

       

      Regards,

       

      Dexter

      Community Team

      • ricbret's avatar
        ricbret
        Guide
        Nov 20, 2018

        Thanks Dexter from the Community Team.

         

        Glad to hear this was finally escalated to the engineers.

         

        Is there any expected ETA for a fix?

         

        Also, should a fix become available, how will that be communicated to us?

         

        -Ric