NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

crowne's avatar
crowne
Follower
Aug 02, 2015

NetgearGenie.exe enable Autostart on Windows 8.1

I'm transtitioning to a new laptop running Windows 8.1 and I can't seem to get NetgearGenie to load automatically when I log on.

It was doing this without any issues on my previous laptop running Windows 7.

I've unchecked and checked the option in the tray "Settings / Enable Autostart"

I've tried adding a shortcut to the startup folder "shell:startup",

I've tried changing the settings on the shortcut to "Run as Administrator"

and I tried changing the compatability settings to Windows 7.

 

None of this seemed to work.

 

I am running NetgearGenie Version 2.4.12.

 

Does anyone have autostart working on windows 8.1?

If so did you do anything special to get the autostart working?

Genie

12 Replies

  • DonKanone's avatar
    DonKanone
    Aspirant
    Aug 04, 2015

    I´ve the same problem, at first on W7 and now on W10. Autostart with no function.

  • netwrks's avatar
    netwrks
    Master
    Aug 04, 2015

    Here's a link to other 8.1 user's.  Just an FYI, Genie can have a negative impact on your network, running it on a PC. It is not required to run your router. So, if you do get it loaded, and your network starts to do weird things,  (network slow down wifi disappear) close the app, and see if you network stabilizes. You can login to the router via the default router ip address (192.168.1.1) from a web browser.

     

    https://community.netgear.com/t5/General-WiFi-Routers/NetGenie-on-windows-8-1/m-p/379073#U379073

  • Mike833335007's avatar
    Mike833335007
    Aspirant
    Aug 28, 2015

    I too have the same issue.  Autoload worked fine in Windows 7.  Autoload does not work at all in Windows 10.  I use Genie for printing from my iPad to my Samsung printer through a TrendNet printer server.  Now I have to manually open Genie in order to print from my iPad; with Windows 7 I did not have to since Genie autoloaded automatically at startup without a hitch.  Not a big deal, but inconvenient.

  • x123's avatar
    x123
    Aspirant
    Sep 28, 2015

    I have same issue since updating from W7 to W8.1

    will not auto start

    if i manually start Genie, runs perfectly

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Sep 28, 2015

      Hi x123,

       

      Please make sure that the NETGEAR Genie program is set to auto start. You may refer to the steps below:

       

      1. Press the combination of Windows key + R to open the Run command.

      2. Type msconfig and press Enter.

      3. Select the Startup tab.

      4. Make sure that the NETGEAR Genie application is checked.

       

      Regards,

       

      Dexter

      Community Team

  • DonKanone's avatar
    DonKanone
    Aspirant
    Sep 29, 2015
    I had contact with the technical support and they will fix that problem
    ...best regards
    • tamanaco's avatar
      tamanaco
      Apprentice
      Oct 07, 2015

      Still not fixed in Windows 10 with the latest release 2.4.16 - No icon shows up in the taskbar unless one starts the Genie Desktop Application.

      • DexterJB's avatar
        DexterJB
        NETGEAR Moderator
        Oct 08, 2015

        Hi tamanaco,

         

        I can confirm this. We are constantly working on the NETGEAR Genie program to make sure it provides the functionality that is expected of it. In the mean time, please make sure that you keep the program up to date for possible fixes.

         

        Regards,

         

        Dexter

        Community Team