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Forum Discussion
Solved
NetGenie doesn't work with my router
I've setup my Nighthawk R7000 router and used the NetGenie app to enable parental controls. Once this was done, I sent the OpenDNS default filtering level to high. I then used the Network Map in Ne...
Hi AlexWaltz,
1. Please make sure that the DNS values on the router UI are set to 208.67.222.222 and 208.67.220.220.
2. Are all devices affected?
3. Please make sure that the settings are in sync when you login to https://netgear.opendns.com/sign_in.php.
Regards,
Dexter
Community Team
hmmm...actually its not semantics...Parental control is a feature in Genie but Genie does a lot more than parental control...so when you title your post wrongly, you dont get help as quickly as you should
Hi AlexWaltz,
1. Please make sure that the DNS values on the router UI are set to 208.67.222.222 and 208.67.220.220.
2. Are all devices affected?
3. Please make sure that the settings are in sync when you login to https://netgear.opendns.com/sign_in.php.
Regards,
Dexter
Community Team