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Forum Discussion

Gurimac7's avatar
Gurimac7
Follower
Apr 23, 2017

New Genie App

Hi, my old genie app was working well but unfortunately I update new app and now this app does not allow me to control anything. I unload my app and download genie app many times. Then I rang customer support as well. They could not help, Can any one help me with this problem.
Thanks
Dev

2 Replies

  • You refer to the genie. This could be one of several things, the browser interface, a Windows or Mac application, or an Android iThing app. Which is causing you grief? What happens when you try to use it.