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Forum Discussion
New Nighthawk App - where are the parental controls??
As suggested by Netgear I had set up an OpenDNS account and used the Netgear Genie App to enable / disable the parental controls on demand.
Today I was forced to upgrade to the new Nighthawk Ap...
On a related note....I tried to factory reset the AC750 router to get rid of the parental controls alltogether - after 10 minutes the amber light is still blinking...I thought that factory reset (holding the button on the back for 5 seconds) should initiate a reboot ?
patsch wrote:
On a related note....I tried to factory reset the AC750 router to get rid of the parental controls alltogether
Factory reset won't disable LPC -> https://support.opendns.com/hc/en-us/articles/227987607-How-to-Enable-Disable-Live-Parental-Controls
As the LPC control is not available on the Nighthawk App (one of many shortcomings on the Nighthawk App), you have to head to the desktop (Windows or macOS) Genie versions. Head to https://www.netgear.com/lpc and scroll down for the downloads.
patsch wrote:
... - after 10 minutes the amber light is still blinking...I thought that factory reset (holding the button on the back for 5 seconds) should initiate a reboot ?
Reads like corrupted firmware, requiring recovery. Same after power-off and power-on?