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Forum Discussion
Todd707
Jan 29, 2024Tutor
New Phone, can't log in, Device not recognized
Nighthawk App not allowing me to log in from new Samsung S24 phone. Quickly says Device Not Recognized, then flips screen to Login Denied. I can log in via web admin. Have always had mobile phon...
FURRYe38
Jan 31, 2024Guru - Experienced User
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message