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Lawds1's avatar
Lawds1
Follower
Jul 16, 2021

NighHawk App not logging in on Iphone 12pro

Hi Guys I need some help with my Nighthawk App on my phone.

 

I keep getting the message below in a loop, no matter what I have tried.

I will List what I have tried:

 

  • I have Reset my Nighthawk x6 Extender
  • I have reset everything up again as per document instructions
  • I have Uninstalled and then reinstalled the App onto my Iphone 12 pro.
  • I have tried the defauld password of 'password'
  • I have clicked on 'Forgot Password' but it just keeps coming back to the below screen.

 

Is the App faulty?

 

Any help would be appriciated.

 

 

1 Reply

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jul 19, 2021

    Hello Lawds1, 

     

    Curious to know, do you currently have a NETGEAR router installed? Does a message or error appear when you use the default password? 

     

    Regards,

    Christian