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Forum Discussion
Nighthawk AC1200, when i try log in on my app, i get this message, logon timed out. I have rebooted
I have deleted the app too many times, plus rebooting my device, as well, a lot of times, but it wont let me login on my app. It says, Logon timed out, please try again. If this issue persists, try...
Are you on iPhone? I'm having this same issue, but unfortunately I haven't found a solution. I have an old Android phone and I'm able to log in on that, so I'm pretty sure it's an iOS issue. I updated both my iPhone and the app before discovering the problem so I don't know which update broke it.
hockeyhouse wrote:
Are you on iPhone? I'm having this same issue, but unfortunately I haven't found a solution.
Did you find this?
NETGEAR Mobile Applications and Apple Devices FAQ - NETGEAR Communities
Disclaimer: Just another user with time on their hands.
WiFi Private IP address and Limit IP tracking and iCloud Private Relay is all turned off on my iphone. Still does not work. They need to update the APP for nighthawk. Thanks for the information you sent.
This is a NG issue that NG needs to fix. This is beyond forum help.
I get same thing with a RAX80.
Can submit a bug report thru the app:
https://community.netgear.com/t5/Nighthawk-App/How-to-report-a-bug-on-the-Nighthawk-App/td-p/2134684
Please be patient while the work on it.
Still no luck. Thank you though!
Yes, I am on my iPhone with all update software. After I got this Nighthawk, and changed it from an old router to this one, and I downloaded my app, it DID work, but 6-months later, it doesn't want to open the app. I know I have the correct username and password to enter, so that is not that problem. I also have deleted it and redownload it again, and it keeps on happening. I can log on, on the web into my account which that isn't a problem to do.
