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Forum Discussion
NancyInWI
Apr 18, 2025Aspirant
Nighthawk AC1200, when i try log in on my app, i get this message, logon timed out. I have rebooted
I have deleted the app too many times, plus rebooting my device, as well, a lot of times, but it wont let me login on my app. It says, Logon timed out, please try again. If this issue persists, try...
hockeyhouse
Apr 23, 2025Initiate
Are you on iPhone? I'm having this same issue, but unfortunately I haven't found a solution. I have an old Android phone and I'm able to log in on that, so I'm pretty sure it's an iOS issue. I updated both my iPhone and the app before discovering the problem so I don't know which update broke it.
michaelkenward
Apr 23, 2025Guru - Experienced User
hockeyhouse wrote:
Are you on iPhone? I'm having this same issue, but unfortunately I haven't found a solution.
Did you find this?
NETGEAR Mobile Applications and Apple Devices FAQ - NETGEAR Communities
Disclaimer: Just another user with time on their hands.
- NancyInWIApr 23, 2025Aspirant
WiFi Private IP address and Limit IP tracking and iCloud Private Relay is all turned off on my iphone. Still does not work. They need to update the APP for nighthawk. Thanks for the information you sent.
- FURRYe38Apr 24, 2025Guru - Experienced User
This is a NG issue that NG needs to fix. This is beyond forum help.
I get same thing with a RAX80.
Can submit a bug report thru the app:
https://community.netgear.com/t5/Nighthawk-App/How-to-report-a-bug-on-the-Nighthawk-App/td-p/2134684
Please be patient while the work on it.
- NancyInWIApr 26, 2025Aspirant
Thank you for your information. Hopefully, someone will get that app fix through Netgear.
- hockeyhouseApr 28, 2025Initiate
Still no luck. Thank you though!
- FURRYe38Apr 28, 2025Guru - Experienced User